Be prepared
Clarity before departure
Your confirmation includes the important details for your ride. If you still have a question, contact us directly.
How do I book my airport transfer?
Choose your route and time and enter passengers and luggage – the right vehicle is assigned automatically. Then enter your contact details. We review your request after submission and send the confirmation by email.
Where will I meet my driver at Vienna Airport?
Your confirmation includes the exact meeting point and pickup details, so you know where your driver will be waiting before you arrive.
Can I book transfers in both directions?
Yes. You can book from any Vienna address to the airport or from the airport into Vienna. For airport pickup, your flight number helps us coordinate the transfer.
How much is a transfer between Vienna Airport and the city centre?
By sedan (Limo), €38 to the 1st district and €36 to most inner districts, per ride. Prices for all 23 districts and towns around the airport are on the prices page.
Is the price per person or per ride?
Per ride. The fixed price depends on the destination and the vehicle, not on the number of passengers, and it is the same to and from the airport.
Is there a night surcharge?
Yes. For pickups between 23:00 and 02:59, €5 is added per ride. The booking form includes it in the price.
How much is the personal welcome at the airport?
The personal welcome on arrival (meet & greet) costs €10 and can be booked for pickups at the airport.
Can I make a stop on the way?
Yes, up to three extra stops per ride, €10 each. Add the stops when you book.
Which vehicle fits my luggage?
The vehicle is assigned automatically by passengers and luggage: Limo for 1–3 passengers with up to 2 large suitcases and 3 pieces of hand luggage, Kombi for up to 3 passengers with 3–4 large suitcases or 4 pieces of hand luggage, Van for 4–6 passengers, 5–6 large suitcases or 5–8 pieces of hand luggage.
How can I pay?
In cash or by credit card. You choose the payment method in the booking form.
Do you have child seats?
Yes, on request: infant carrier (0–13 kg), child seat (9–36 kg) and booster seat. Add the number and type when you book.
Do I need a flight number?
For pickups at the airport, yes – it is required in the form and helps us coordinate the pickup. For rides to the airport it is optional.
How long does the ride to the city centre take?
About 30 minutes for the 23 km to the 1st district according to our tariff, without traffic. Guide values for all districts are on the prices page.
Do you also drive outside Vienna?
Yes. For about 4,000 postcodes in Austria the booking form calculates a fixed price instantly, for example for Schwechat, Mödling, Baden or Eisenstadt.